FAQ for Parents

How do I register as a parent?

You may register as a tuition teacher by taking 1-2 minutes to Sign Up through the portal. Alternatively, you may contact us at +60 12 5290817 or email for assistance.

Do I have to pay any service charge or advanced payment?

We don’t charge you a service fee to find you a qualified at-home tutor. All you have to do is to pay the tuition fees directly to the tuition teacher at the end of each month or after four weeks of lessons.

Who are the teachers?

We have a team of qualified teachers, lecturers, examiners, and personal tutors in Malaysia. The majority of our educators have at least five years of experience. We have selected a shortlist of all the teachers based on their cumulative performance over the years. We assure your children’s progress 100%. Most of the parents rely on us in getting them the best teachers or examiners for their children because we are trusted in selecting the most qualified applicant.

How can I get the suitable teacher for my child?

Please do tell us about your child’s strengths and weaknesses, including the difficulties they are facing in a particular subject and level. We will choose the right personal tutor whether you are in KL or other places in Malaysia to guide your child.

What if I am not satisfied with the tutor after spoken/ interview the tutor?

We will make every effort to find your child the most competent and appropriate tutor who satisfies your needs.
It is not required of you to engage our tutor if you are unhappy with the spoken word, the interview, or the in-person meeting.
Tell us about it, and we’ll rearrange for a substitute tutor for you.

What if I am not satisfied with the tutor given after 1st lesson or after 1 month of the lessons conducted?

Same as the above, you could inform the tutor and stop the tuition service immediately, just pay the tuition fees for the lessons’ taught.

What if my child is not comfortable/ can't adapt/ not happy with the teaching style of the tutor?

We always believe that learning should be fun & enjoyable. If your child is not happy with the tutor for any reason, just let us know.
We will get a replacement tutor for you.

What is the payment term like?

The tuition must only be paid in full to the tutor at the end of each month or after four weeks of lessons (cash, bank transfer, or cheque).
Please inform us if a tutor requests upfront tuition payment.
We will sort it out for you. 

Can I terminate the home tuition service anytime?

The tutoring service could be discontinued at any time (for any reason). Just pay the outstanding tuition fees to the tutor for the lessons been taught.
We always believe learning should be in a harmony environment.
Home tuition is one of the most effective ways to learn, but normally it takes around three months to see the significant improvement on the result.

Are there any registration fees to be paid?

No, registration money is not kept in our possession. There is no cost associated with it.